Privacy Policy for CDTS Australia Pty Ltd

Effective Date: 01/01/2025
Last Updated: 01/01/2025

CDTS Australia Pty Ltd (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

  1. What is Personal Information?

Personal information is any information or opinion that identifies, or could reasonably identify, an individual. This may include details such as your name, address, email, phone number, and other information relevant to our business activities.

  1. What Personal Information Do We Collect?

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address.
  • Business Information: Company name, position, and ABN (if applicable).
  • Transactional Information: Payment details, transaction history.
  • Website Usage Information: IP address, cookies, browser type, and activity on our website.
  • Other Information: Any additional personal information you provide when you communicate with us or use our services.
  1. How We Collect Your Information

We collect personal information in several ways, including:

  • Directly from you when you fill out forms, contact us, or use our services.
  • Automatically through our website and digital platforms, using technologies like cookies.
  • From third parties, such as service providers or business partners, when permitted by law.
  1. Why Do We Collect Your Information?

We collect personal information to:

  • Provide our services and deliver solutions to you.
  • Respond to inquiries and provide customer support.
  • Process payments and manage transactions.
  • Improve our website, services, and user experience.
  • Comply with legal obligations and ensure security.
  • Send marketing communications (with your consent).
  1. Disclosure of Your Information

We may disclose your personal information to:

  • Service Providers: To facilitate our operations (e.g., IT support, payment processors).
  • Business Partners: When collaborating to deliver our services.
  • Regulatory Authorities: To comply with legal and regulatory requirements.
  • Others: With your consent or when required by law.

We will not sell or rent your personal information to third parties.

  1. Security of Your Personal Information

We take reasonable steps to ensure the security of your personal information. This includes implementing physical, electronic, and managerial safeguards to protect against unauthorized access, use, or disclosure. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

  1. International Data Transfers

If we need to transfer your personal information outside Australia (e.g., to cloud service providers), we will ensure that the recipient complies with privacy standards comparable to the APPs.

  1. Accessing and Correcting Your Personal Information

You have the right to:

  • Access Your Information: Request access to the personal information we hold about you.
  • Correct Your Information: Request corrections to your personal information if it is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act.

  1. Marketing and Communications

With your consent, we may send you marketing materials about our services. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  1. Cookies and Website Tracking

We use cookies and similar technologies to enhance your experience on our website. Please refer to our [Cookie Policy] for more information.

  1. Complaints and Concerns

If you believe we have breached the APPs or mishandled your personal information, please contact us using the details below. We will promptly investigate your complaint and respond to you in writing. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for updates.

Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

CDTS Australia Pty Ltd

Ngunnawal, ACT 2603

Email: privacy@cdts.com.au

Phone: +61 408 788 671

This Cookie Policy ensures transparency and compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Australian Privacy Act.